How it works
Simple, considered, and entirely on your terms.
Reaching out for therapy can feel like a big step. Here's exactly what to expect — no jargon, no surprises, just a clear path from first message to your first session.
- Step 01
Get in touch
Use the contact form or send an email. Tell me as little or as much as feels right. I aim to reply within one working day.
- Step 02
Free 15-minute call
We have a relaxed introductory call by phone or Zoom. No pressure to commit — it's a chance to see if we feel like a good fit.
- Step 03
Book your first session
We choose a regular time that suits you. You'll receive a secure Zoom link and a short, optional intake form before we begin.
- Step 04
Ongoing support
We meet weekly or fortnightly for 50 minutes. We review together every six sessions so the work stays meaningful to you.
Your privacy
What I share, what I don't, and why it matters.
Confidentiality is the bedrock of counselling. What we talk about stays between us, with the few exceptions all BACP-registered therapists are bound to share (such as risk of serious harm). We'll talk through this clearly in our first session.
Where will we meet?+
Sessions are held over Zoom on a private, secure link. Phone is also available. You only need a quiet space, headphones if possible, and a steady internet connection.
How long is a session?+
50 minutes. Most clients meet weekly to begin with, then move to fortnightly as things settle.
How many sessions will I need?+
There's no fixed answer. Some people find 6–8 sessions enough for a specific issue; others appreciate longer-term work. We review together as we go.
What if I need to cancel?+
Life happens. I ask for 48 hours' notice where possible so we can reschedule without charge.
Getting set up
The tech side, made simple.
You don't need to be confident with technology. If you can join a video call with a friend, you're already set. Here's what works well — and what to do if something hiccups.
A quiet, private space
Wherever you won't be interrupted. A bedroom, parked car, or garden corner all work.
Headphones if possible
Keeps the conversation private and helps you settle into it.
Steady internet
Most home or 4G connections are fine. Sitting near the router helps.
Camera at eye level
Propping your laptop on a few books makes a surprising difference to feeling met.
Tissues nearby
Sometimes the tears come. That's good information.
A plan B
If video drops out twice, we move to phone for the rest of the session — no charge or fuss.
Your first session
What we'll cover on day one.
The first session is gentler than people often expect. You don't need to come prepared. You don't need to have your story neatly packaged. We'll go at the pace that feels right for you.
- A friendly hello and a moment to settle in
- A short conversation about what's brought you here
- How counselling works in practice — and what it can (and can't) offer
- A clear walk-through of confidentiality and its limits
- Practical things: timings, fees, cancellations, communication
- Time at the end for any questions you've been carrying
What you don't need
- · A diagnosis, or to know exactly what's wrong.
- · A polished version of your story.
- · Specific words for what you're feeling.
- · To have tried "everything else" first.
- · To know how many sessions you'd like.
- · Anything to "achieve" by the end.
Just bring yourself, exactly as you are today.
Take the first step
Take a first step — without committing to anything
Book a free 15-minute call and see how it feels. You can always take it from there.